This is what we offer you as a customer adviser.
We only list what we can commit to. We clarify all further details in the interview.
You can rely on this.
Working from home
After your training, you work from home.
Paid training
You are trained on site, mostly in Arad, sometimes in Sibiu, and your training time is paid.
Full-time or part-time
You choose between full-time and part-time.
Team and specialist coaches
You work in a team of 10 to 20 people, supported by specialist coaches qualified by the BKK Akademie.
You advise people in German on matters that are important to them.
For more than ten years, the aLIVE group has worked for statutory health insurance funds, associations of statutory health insurance physicians, hospitals and care facilities. You resolve enquiries by phone or in writing and document every case.
Your employer is aLIVE Support S.R.L., headquartered in Sibiu and part of the aLIVE group. The company is certified to ISO 9001, ISO/IEC 27001, ISO 18295-1, ISO 22301 and ISO 14001.
- German-language customer advice
- Employer: aLIVE Support S.R.L. with sites in Sibiu and Arad, Timișoara being set up
- Training in five modules before your first assignment
These are the conditions you should know about.
So that you know what you are signing up for.
German at C1 level as a minimum.
Shift work, sometimes in the evening and at weekends.
Training takes place on site, mostly in Arad, sometimes in Sibiu.
Customer service experience is an advantage, but not a requirement.
