Markus Behmann leads aLIVE Support S.R.L. and is your contact for new projects.
The managing directors of the parent company aLIVE-Service GmbH are responsible for the aLIVE group. Issues that cannot be resolved within a project reach senior management via a fixed path.
You have a dedicated contact when you plan a project.
Markus Behmann is the administrator of aLIVE Support S.R.L., headquartered in Sibiu. He is responsible for the company and is your contact when you want to outsource customer service.
- Markus Behmann, administrator of aLIVE Support S.R.L.
- Str. Cernei Nr. 2, 550356 Sibiu, Romania
- Contact: Send an email
Every issue has a clear path upwards.
This is the default: if one level cannot resolve a problem, it moves to the next in a structured way, and urgent cases are escalated ad hoc. In your project, we adapt the structure to your requirements.
Customer service advisers
Resolve the issue during the contact or pass it on with a case summary.
Team leader
Takes over cases that cannot be closed within the team.
Project manager
Is responsible for your project and your contact for ongoing management.
Senior management
Decides when an issue goes beyond the project – the administrator at the S.R.L., the managing directors of aLIVE-Service GmbH at group level.
The group has been family-owned since it was founded.
Ramona Thormann and Martin Behmann are the managing directors of aLIVE-Service GmbH in Magdeburg, the parent company of the aLIVE group. The company has been family-owned since it was founded in 2013.
- Ramona Thormann, managing director of aLIVE-Service GmbH
- Martin Behmann, managing director of aLIVE-Service GmbH
- aLIVE-Service GmbH, Gustav-Ricker-Str. 62, 39120 Magdeburg, Germany
A lawyer has been appointed as data protection officer.
The appointed data protection officer is lawyer Torsten Franz.
Torsten Franz, lawyer, is the appointed data protection officer.
Data processing under Art. 28 GDPR with TOMs in the DPA.
All staff are bound to data confidentiality.
Project data is stored on servers in Germany.
